Protecting your personal data is a priority.
Personal information is processed responsibly, transparently and in accordance with the General Data Protection Regulation (GDPR).
This Privacy Policy explains what personal information is collected, how it is used, stored and protected when using this website or nutritional services.

Collection of Personal Data

Your personal data is collected only when necessary to provide my services or when you choose to provide it voluntarily.
The information collected may include:

Identification Data

• Full name
• Email address
• Telephone number
• Date of birth

Health-Related Data
When you begin a nutrition programme, information relevant to your care may be collected, including:

• Medical history
• Health conditions
• Medications and supplements
• Eating habits
• Health and nutrition goals
• Laboratory test results
• Weight, body measurements and photographs, where you have given your consent

Website Usage Data
When you browse this website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies

Purpose of Processing Personal Information

Personal information is processed only for legitimate purposes related to the provision of nutritional services, including:

• Booking and managing consultations;
• Providing nutritional support and follow-up;
• Preparing personalised nutrition plans and educational resources;
• Communicating before, during and after consultations;
• Responding to enquiries and requests;
• Complying with legal, regulatory and professional obligations;
• Improving this website and the services provided.

Legal Basis for Processing Personal Information

Personal information is processed in accordance with one or more of the lawful bases set out in the General Data Protection Regulation (GDPR), including:

• Your consent (Article 6(1)(a) GDPR);
• The performance of a contract for the provision of nutritional services;
• Compliance with legal and professional obligations;
• Legitimate interests relating to the provision of nutritional services.

Where necessary for the provision of nutritional care, special category personal data, including health information, may also be processed. Such information is processed solely for the purpose of providing nutritional services and in accordance with the lawful bases and conditions set out in the GDPR.

Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory and professional obligations.

In accordance with the Nutritional Therapists of Ireland (NTOI) Code of Ethics and other applicable legal requirements, clinical records may be retained for the minimum period required under the relevant professional standards.

Sharing of Personal Information

Personal information is never sold or shared with third parties for marketing or commercial purposes.

Where necessary to provide nutritional services, personal information may be processed through trusted third-party platforms used as part of professional practice, including:

• WordPress (website)
• Google Forms (questionnaires)
• Google Drive (secure document storage)
• Google Meet (online consultations)
• WhatsApp (communication relating to your nutrition programme)

These service providers have their own Privacy Policies and implement data protection measures in accordance with applicable legislation.

Personal information may also be shared where:

• required by law;
• necessary to establish, exercise or defend legal rights;
• you have given your explicit consent, for example, to share relevant information with your GP or another healthcare professional.

Data Security

Appropriate technical and organisational measures are in place to protect personal information against unauthorised access, loss, alteration or unlawful disclosure.
While every reasonable effort is made to safeguard personal information, no method of data transmission or storage can be guaranteed to be completely secure. For this reason, absolute security cannot be guaranteed.

Your Rights

Under the General Data Protection Regulation (GDPR), you may exercise the following rights, where applicable:

• Request access to your personal information;
• Request the correction of inaccurate or incomplete personal information;
• Request the erasure of your personal information, where permitted by law;
• Request the restriction of the processing of your personal information;
• Request a copy of your personal information (data portability);
• Object to the processing of your personal information in certain circumstances;
• Withdraw your consent where processing is based solely on your consent.

To exercise any of these rights, please use the contact details provided at the end of this Privacy Policy.

If you believe that your rights have not been respected, you have the right to lodge a complaint with the Data Protection Commission (Ireland).

Cookies

This website uses cookies that are necessary for its operation. Analytical or other non-essential cookies will only be used where you have provided your consent through the cookie banner, where applicable.

Children’s Privacy

The services provided through this website are intended exclusively for individuals aged 18 years or over.

If personal information relating to a person under the age of 18 is identified as having been submitted through this website, it will be deleted as soon as reasonably practicable.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect legal, regulatory, technical or operational changes.

Whenever significant changes are made, the Last updated date at the bottom of this page will be revised accordingly.

Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights relating to your personal information, please use the contact details below.

Data Controller

Franciele Susin Baldissera
Nutritional Therapist | NTOI Membership No. 342
📧 francielesusin.nutri@gmail.com
📱 WhatsApp: +353 89 9822 382
🌐 francielesusin.com

Last updated: 22 July 2026

For more information about how this website uses cookies, please refer to the Cookie Policy. If you have any questions about how your personal information is processed, please visit the Contact page.